For specialty practices

The work that falls through the cracks when everyone’s already stretched thin.

Phones ring mid-appointment. No-shows slip through. Post-procedure questions wait, and screenings quietly lapse. It’s not for lack of care: there’s simply more than one team can catch.

A day at the front desk

Where Carrie steps in.

Example day

  1. 8:02 amMissed call mid-appointment

    Carrie answered and booked the visit.

  2. 10:15 amNo-show for a follow-up

    Carrie reached the patient and rebooked.

  3. 1:40 pmPost-Mohs question about bleeding

    Carrie flagged it for your nurse, with a summary.

  4. 4:30 pmAnnual skin check overdue

    Carrie called, and the patient booked.

  5. 8:12 pmFront desk closedA patient calls, worried about swelling

    Carrie talked them through it. If anything is concerning, your team sees it first thing in the morning.

What Carrie handles

Before, after, and long after.

Your front desk builds patient relationships. Carrie keeps them going, coordinating what your team can’t get to. Pick your specialty to see what that looks like.

Front office & before

Carrie Sync

Pre-visit and pre-procedure preparation.

  • Answers new and existing patients’ calls 24/7
  • Books, reminds, and confirms visits
  • Automates intakes
  • Pre-procedure prep and pre-op instructions
  • Flags contradictions or barriers

After

Carrie Heal

Post-visit and post-procedure follow-up.

  • Post-visit and post-procedure check-ins
  • Flags possible complications for your team early
  • Escalates to your medical team with a ready-to-act summary
  • Patient education and guides

Long after

Carrie Recall

Retain and re-engage.

  • Manages long-term follow-up
  • Screening and surveillance reminders
  • Reactivates lapsed and no-show patients
  • Helps patients finish multi-visit treatment series

Carrie never diagnoses, prescribes, or places orders; clinical judgment stays with the care team.

Carrie’s impact

A year with Carrie, at a glance.

Measured at Dermatology Associates of the Palm Beaches, commercial deployment cohort.5

“It makes you feel so good to know that somebody cares and is interested in you.”
Patient, Dermatology Associates of the Palm Beaches
  • 100% of 631 patient calls answered.
  • 30% of patients called Carrie back on their own, about 3 in every 10.
  • 750+ staff hours returned a year. That is about 19 work weeks.
  • >90% patient satisfaction with their calls.
  • 43% of routine nurse calls absorbed by Carrie, so nurses can practice at the top of their expertise.
  • 15% fewer high-acuity cases through proactive escalation, about 3 in every 20.

Live in 3 weeks.

No long rollout. Your first patients hear from Carrie in week three.

Book an Intro Call
  1. Configure and connectWe connect Carrie to your scheduling, protocols and phones.
  2. First workflow liveOne job switched on first, like pre-procedure prep calls.
  3. First patient groupCarrie calls your first patients, and we review the results together.
TodayWeek 3

Every practice is different. We’ll confirm your timeline on the intro call.

⁵ Measured at Dermatology Associates of the Palm Beaches, commercial deployment cohort.